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Returns and Refunds

Returned goods and cancellations

If you are a consumer, you have a legal right to cancel a Contract under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013

This allows for returns up to 14 days after delivery of new products.

Please note that made to measure or special order products cannot be returned unless faulty.

If your items are delivered to you and they are damaged or faulty for any reason, we will replace the damaged items free of charge. Over-ordered products that require collection will need to be arranged by calling this number 0845 544 1077 and will be subject to a restocking charge.

Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a refund on receipt. Alternatively, if preferred, we will exchange the item.

Please note some of the items we sell are sent direct from manufacturers which means they may not be returnable since manufacturers may have different terms and conditions regarding Returns. They may not accept returned Goods. Therefore Customer is advised to check description of a product to see if its returnable or non -returnable.

Collection and restocking charges might be quite high (25 to 50%) due to the nature of insulation products, its high volume and size. Delivery cost is often included in the price of the product. Please make sure you order the right products and only as many as you need. If you are not sure, please check with us before placing the order.

Categories

by type of material:
  • Loft insulation
  • Cavity slabs, batts
  • Acoustic insulation
  • Insulation slabs

BRITISH GYPSUM, KNAUF, ISOVER, ROCKWOOL, URSA

PIR rigid board is the most efficient thermal insulation material used in construction.

BRITISH GYPSUM, CELOTEX, ECOTHERM, KINGSPAN, RECTICEL, KNAUF, XTRATHERM

Insulation for
  • External walls,
  • Pitched roofs,
  • Rainscreens,
  • Soffits,
  • Floors

BRITISH GYPSUM, KINGSPAN, XTRATHERM

  • EPS boards,
  • XPS boards,
  • Shrinkable boards,
  • EWI Insulation Panels
CELLECTA, CORDEK, KAY-METZELER, JABLITE, KINGSPAN

An optimum performance "2 in 1" insulation product to enhance thermal insulation for walls and roof projects.

BRITISH GYPSUM, KINGSPAN, CELOTEX, CELLECTA, XTRATHERM, RECTICEL

  • Radiant barrier
  • Roof insulation
  • Walls insulation
  • Floors and Ceilings
  • Cool in summer
    warm in winter
ALUMAFLEX, LOW-E, THINSULEX
  • Sheep's Wool,
  • Hemp,
  • Recycled Polyester,
  • Recycled Plastic Bottles.
THERMAFLEECE
Gypsum board is the premier building material for wall, ceiling and partition systems.

BRITISH GYPSUM, FREMACELL
  • As substrate for render
  • As an exterior siding
  • As an underlayment for flooring
EUROFORM, JAMES HARDIE, KNAUF, RCM
An asbestos-free thermal insulation that withstands continuous high operating temperatures. 

SINIAT, PROMAT
Adhesives are designed to fix insulation external walls of the buildings, primers are used for prepare the surfaces, renders to be applied over the surfaces for finishing.
Long lasting, durable, maintanance free facade paints - silicone, acrylic, silicate. Protection against mould and fungus. Quality guaranteed.
Wood is predominant in the form of fibres, chips, strips, strands and veneers in panels -- Plywood, Particleboard - chipboard, Oriented strand board (OSB), Fibreboards - hardboard, mediumboard (MDF).
  • Carpentry Tools,
  • Masonry Tools,
  • Plasterer Tools,
  • Cutting Tools,
  • Workshop Tools
Pro Tools, Blue Dolphin

by application:

  • Acoustic wool
  • Partition walls
  • Acoustic ceilings
  • Soundproof floors
  • Vibration cushioning
BG, CELLECTA, ISOMASS, KARMA, KNAUF, ROCKWOOL, URSA
  • Phenolic and Polystyrene
  • Mineral wool
  • Primers, Adhesives
  • Renders
  • Accessories
KINGSPAN, KNAUF, CERESIT, JABLITE

Cladding and weatherboards are available in uPVC, fibre-cement that gives the visual appeal of natural timber.

  • Fire case systems,
  • Calcium silicate,
  • Phenolic foam
BRITISH GYPSUM, XTRATHERM, PROMAT

We sell roof insulating products from leading manufacturers.

CELLECTA, CELOTEX, ECOTHERM, ISOVER, JABLITE, KINGSPAN, KNAUF, ROCKWOOL, XTRATHERM

Installing loft insulation could cut down your energy bills significantly and the payback time is also very quick, within about 2 years. About 25% of heat is lost through the roof in an uninsulated home, so this is a big saving!

Premium quality plasterboards, insulated plasterboards and accessories for acoustic and heat insulation for under ceiling mounting.
PIR boards, Polystyrene, Glass and Mineral Wool Slabs, Batts and Rolls. 

URSA, KNAUF, LOW-E, KARMA,XTRATHERM, KAY-METZELER, CELOTEX, CELLECTA 
Cavity walls, External walls, Partition walls, Plasterboard

CELOTEX, KNAUF, URSA, ROCKWOOL, PROMAT, XTRATHERM, KAY-METZELER, CELLECTA, LOW-E 

Bagged products, Insulated plasterboards, Galvanised dry wall fixings, Metal frame systems

BRITISH GYPSUM, CELOTEX, CEMBRIT, ECOTHERM, KNAUF, KINGSPAN, XTRATHERM

Pipe Insulation

Pipe insulation materials are used to retard the flow of heat energy by reducing heat loss or gain from pipe work and also as acoustic insulation. 

ROCKWOOL ROCKLAP, KOOLTHERM FM

Void Former is a lightweight material in structural concrete in foundations, beam & slabs to fill structurally non-working areas & against clay heave.

CLAYBOARD, CLAYLITE, CLAYMASTER

Mould eradication and mould resistant materials, fungicidal barriers, fungicidal emulsion paints to safeguard your living conditions.

others:

Wholesale

Imported Adhesives, Renders, Roofing Felt, Waterproof Membranes on wholesale basis

Thermal and acoustic insulation slabs and batts for use in cavity walls, loft conversion, partition walls, floors and ceilings. Top shelf manufacturers: Knauf, URSA, Rockwool. Buy cheap at Insulation Shop and London.

Glass wool insulation, Rock wool insulation, Multifoil insulation, Insulated wallpaper 

URSA, KNAUF, LOW-E, THINSULEX, MOULD GROWTH CONSULTANTS

Order all insulation materials online. Fast delivery, low prices for insulation accessories and all types of insulation. If you can't find the insulating product you need in our online shop ask for quotation.

All Insulation Shop insulation products. We offer a wide range of insulation products for all types of commercial and home UK insulation projects.
Buy insulation online without the hassle. 
Insulation Shop - Browse our fast and easy to navigate website.
Choose your insulation from our large range of products, add products to the cart or to your quote and then proceed to checkout and pay online or one of our team will contact you about your quote. If you've paid online we'll deliver the goods straight to your site, usually in 24-48 hours. If you would like expedited shipping please call our team. We can expedite delivery meaning even faster delivery, especially to London and the South East where it's possible for us to offer same day delivery on insulation if ordered early enough. So if you need same day insulation in London call us.

Save time and money - order your insulation online.

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